Description

Overview

Juniper Hills Country Club - Pocatello, Idaho

Juniper Hills Country Club is excited to announce an exceptional career opportunity for a General Manager . The General Manager is responsible for directing and overseeing all aspects of Club operations, ensuring a high-quality member experience while fostering a positive culture among members, employees, and the surrounding community. This role also carries responsibility for the Club's financial performance and long-term growth.
Club Mission

Juniper Hills Country Club is dedicated to creating a family-oriented atmosphere where golf is the top priority, competition is encouraged, activities are enjoyed, and everyone is treated with respect-leading to enduring relationships and strong social camaraderie.

The Board of Directors, with guidance from its subcommittees, is actively engaged in long-term capital planning to enhance the golf course, practice facilities, pool, tennis amenities, and clubhouse. The Club currently enjoys full membership and has an experienced management team in place to support a seamless transition for the incoming General Manager.

Juniper Hills Country Club - Pocatello, Idaho

Juniper Hills Country Club is excited to announce an exceptional career opportunity for a General Manager. The General Manager is responsible for directing and overseeing all aspects of Club operations, ensuring a high-quality member experience while fostering a positive culture among members, employees, and the surrounding community. This role also carries responsibility for the Club's financial performance and long-term growth.
Club Mission

Juniper Hills Country Club is dedicated to creating a family-oriented atmosphere where golf is the top priority, competition is encouraged, activities are enjoyed, and everyone is treated with respect-leading to enduring relationships and strong social camaraderie.

The Board of Directors, with guidance from its subcommittees, is actively engaged in long-term capital planning to enhance the golf course, practice facilities, pool, tennis amenities, and clubhouse. The Club currently enjoys full membership and has an experienced management team in place to support a seamless transition for the incoming General Manager.
Position Responsibilities

The General Manager's responsibilities include, but are not limited to:

• Establishing and maintaining a culture of hospitality with first-class service standards
• Ensuring the highest standards of food and beverage service
• Delivering exceptional services and continuously improving overall member satisfaction
• Preparing and managing annual budgets, revenue goals, expenses, and business forecasts
• Monitoring financial reports daily, weekly, and monthly and implementing corrective actions as needed
• Developing, implementing, and enforcing club policies and procedures
• Overseeing all Human Resources policies, procedures, training, and professional development programs
• Creating and maintaining a sound organizational structure and initiating improvements when necessary
• Maintaining active membership in the PGA or CMAA and participating in ongoing professional development
• Overseeing the care, maintenance, and protection of all Club facilities and assets
• Ensuring compliance with all company standards and regulatory requirements across departments
• Establishing effective processes for interviewing, hiring, training, evaluating, rewarding, and disciplining staff
• Addressing employee and member concerns and resolving issues promptly and professionally
• Directly managing department leaders, which may include the Assistant General Manager, Director of Golf/Head Golf Professional, Golf Course Superintendent, Head Chef, and Food & Beverage Manager
• Ensuring effective onboarding and ongoing training for all associates at every level

Experience & Qualifications

• Bachelor's degree from a four-year college or university
• CMAA Member or Class A member of PGA/LPGA required
• Minimum of five (5) years of related experience and/or training, or an equivalent combination of education and experience
• Prior experience in a private club environment preferred
• Limited travel required
• Proficiency with Jonas Club Software and Microsoft Office preferred

About the Facility

JHCC features an 18-hole golf course averaging just under 30,000 rounds annually, complemented by a driving range and comprehensive practice facilities. Additional amenities include an outdoor swimming pool, four indoor tennis/pickleball courts, and three outdoor tennis/pickleball courts.

The clubhouse has been fully remodeled over the past decade and operates seven days per week, year-round. The club is currently in the midst of a significant golf course renovation, including the expansion and construction of new golf holes and the installation of a new irrigation system on the back nine.

The golf season typically runs from March through October. Indoor tennis and pickleball are offered year-round, while outdoor play is weather dependent. The swimming pool is open from Memorial Day through Labor Day. Dining operations are available year-round and are adjusted based on scheduled events and member activity.
Community

Pocatello is the sixth-largest city in Idaho, with a combined population of approximately 75,000 including neighboring Chubbuck. The area is known for its exceptional access to outdoor recreation and quality of life. Idaho continues to be one of the fastest-growing states in the nation, supported by a strong and diverse economy.

The region offers clean air, four-season weather, and a welcoming community-making it an outstanding place to live and work.

Experience Required

Qualifications

A bachelor's degree in business management, hospitality management, or a related field is preferred; however, candidates with substantial experience (five or more years) in private club management and hospitality operations will be strongly considered in lieu of a degree.

Certified Club Manager (CCM) or Executive Club Manager (ECM) designation is preferred. Candidates actively working toward certification are also encouraged to apply.

.

Essential Responsibilities

Position Overview

The General Manager ("GM") has overall responsibility for the management and operation of all Juniper Hills Country Club ("JHCC") facilities. The GM reports directly to the Board of Directors through the Board President and works closely with the Board to implement the Club's strategic direction. All department heads report to the General Manager.

The GM will provide leadership, vision, and sound business judgment to advance the Club's mission and long-term success. This role requires the ability to guide the Board and membership through informed recommendations, effective planning, and operational excellence.

The GM is responsible for the development and preparation of annual operating and capital budgets in collaboration with the Treasurer and Finance Committee. These budgets will support current operations and future needs, including initiatives identified by the Long-Range Planning Committee and approved by the Board of Directors and membership.

The GM is expected to maintain a highly visible presence throughout the Club and foster strong, positive relationships with members, staff, vendors, and the surrounding community.

Benefits

JHCC provides 70% health care for premiums for employees and their family.

Matching 3% contributions to Simple IRAs.

CMAA dues, education and travel expenses.